Cookie Policy

Last Updated: January 1, 2025

1. Introduction

At SwiftGreen Couriers ("we," "us," or "our"), we use cookies and similar tracking technologies to enhance your experience on our website (www.swiftgreencouriers.com) and mobile applications. This policy explains:

  • What cookies are and how we use them
  • Types of cookies deployed on our platform
  • Your rights to control cookie usage
  • Third-party cookies and analytics

By using our services, you consent to our use of cookies in accordance with this policy. For more information on how we protect your data, see our Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit websites. They enable:

  • Authentication: Secure login for tracking shipments.
  • Preferences: Remembering your delivery address history.
  • Analytics: Optimizing routes based on user behavior.
  • Marketing: Showing relevant offers (e.g., discounted international shipping).

We also use similar technologies like web beacons, pixels, and local storage for performance tracking.

3. Types of Cookies We Use

3.1 Essential Cookies

(Required for core functionality)

Cookie Name Purpose Duration
sgc_session Maintains your login session for shipment tracking 24 hours
csrf_token Prevents fraud during package label generation Session

3.2 Performance Cookies

(Improves website speed and reliability)

_ga Google Analytics – Tracks page load times for delivery forms 2 years
_gat Throttles request rate to optimize server performance 1 minute

3.3 Functional Cookies

(Remembers preferences for repeat customers)

  • sgc_currency: Stores your preferred currency for international shipping quotes.
  • sgc_volume_discount: Applies bulk shipping discounts for enterprise clients.

3.4 Targeting/Advertising Cookies

(Used for remarketing campaigns)

  • _fbp: Facebook Pixel for tracking ad conversions (e.g., "Book a Courier" campaigns).
  • li_fat_id: LinkedIn Ads for B2B logistics leads.

4. Third-Party Cookies

We partner with these services, which may set cookies:

  • Stripe: For secure payment processing (Policy).
  • Zendesk: Customer support chat functionality.
  • Google Maps: Real-time package tracking maps.

We do not control these cookies. Review their policies for opt-out options.

5. Managing Cookies

5.1 Browser Settings

You can block or delete cookies via:

  • Chrome: Settings → Privacy and Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data

Note: Disabling essential cookies may break features like shipment tracking.

5.2 Opt-Out Tools

6. Changes to This Policy

We may update this policy to reflect new regulations (e.g., GDPR, ePrivacy Directive). Significant changes will be notified via email or website banners.

7. Contact Us

For questions about cookies or data privacy:

SwiftGreen Couriers Data Protection Officer
Email: dpo@swiftgreencouriers.com
Postal: 123 Logistics Park, Dublin, Ireland